Shipping Policy

Shipping Policy

We use a mixture of DPD, Parcelforce, UPS to fulfil devlieries. Please note that deliveries containing alcohol will require age verification and a signature at the door,

Processing Time

We aim to dispatch all orders within 3 working days, however please allow us up to five working days before reaching out.

Delivery Time

When fulfilled, we aim to have the items with you within 3 working days, but in many cases earlier.

Damages

If the parcel arrives damaged, please notify us within 48 hours, otherwise we will be unable to assist. Please do this by emailing: thebar@heistcraft.com